Rentvine snippets feature for faster maintenance documentation

Save time on maintenance tasks with Rentvine snippets

At Rentvine, we are always looking for ways to reduce repetitive work and improve efficiency for property managers. In this week’s Rentvine Academy video, Sales Engineer Alex Cordova introduces Snippets, a shortcut feature that helps you quickly insert commonly used text throughout the system.

Watch full video:

What’s new in maintenance workflows

1. What are snippets

Snippets are text shortcuts that allow you to automatically populate longer descriptions with just a few keystrokes. Instead of retyping the same work order notes or pasting text from another document, snippets insert the content for you instantly.

This is especially useful for maintenance requests that happen frequently, such as plumbing issues, vendor estimates, or standard repair instructions.

2. Using snippets in work orders

Snippets work best in the Maintenance section, including:

Work order details
Closing comments

For example, if a resident submits a work order that says “The sink is leaking,” you can delete that text, type your shortcut keyword, and Rentvine will automatically replace it with your full predefined description.

This keeps your documentation consistent and saves valuable time.

3. Managing snippets in settings

To create or edit snippets:

Go to Settings
Scroll down to the Other section
Select Snippets

From there, you can:

Edit existing snippets
Define the shortcut keyword
Add the full body text
Name the snippet
Choose the object where the snippet applies

While snippets are currently most effective in Maintenance, Rentvine plans to expand this functionality into additional areas of the system over time.

4. Creating new snippets

Creating a new snippet is quick and flexible. You can set up as many snippets as you need for different use cases, allowing your team to standardize language and reduce manual entry across recurring tasks.

Why it matters

Snippets help property managers work faster and more consistently by eliminating repetitive typing. They reduce errors, keep communication clear, and streamline how maintenance requests are documented.

For teams handling a high volume of work orders, snippets can add up to significant time savings.

Video transcript

Hey Rentvine family, how are we doing today? We have another video of Rentvine Academy, and today we are going to be going over snippets.

Snippets are a way to create shortcuts that populate longer descriptions inside the system. For example, if you are constantly receiving the same type of work order and rewriting the description every time, snippets allow you to insert that text automatically.

Inside a work order, you can type a shortcut keyword and Rentvine will populate the full description for you. This can be used in work order details and closing comments, saving time and keeping documentation consistent.

To set up snippets, go to Settings, scroll down to the Other section, and select Snippets. From there, you can edit existing snippets or create new ones by defining the shortcut, body text, name, and object.

Snippets currently work best in the Maintenance section, but additional areas will be added over time.

Thank you for your time, and happy holidays.