IT Administrator role

Job Title: IT Administrator
Location: Estero, FL

About Rentvine

Rentvine is the fastest-growing property management software company in the industry, ranked #60 on the 2025 Inc. 5000 list. Our powerful, cloud-based platform helps property managers streamline operations, reduce manual work, and deliver a better experience for tenants and owners. Behind that innovation is a team-first culture that puts people at the center. We care deeply about building a company where smart, driven individuals can grow, feel supported, and do the best work of their careers. Our people aren't just part of our success—they're the reason for it.

About the role

The IT Administrator is responsible for operating and supporting Rentvine’s IT environment with a focus on endpoints, identity, collaboration tools, email security, and office IT systems. This role partners closely with the Security and DevOps teams to ensure systems are secure, reliable, and easy for employees to use. This role will also drive and support aspects of our SOC2 certification program.

What you'll do:

Device & Hardware Management

Own the full lifecycle of company-issued laptops (primarily macOS, limited Windows)
Maintain accurate IT asset inventory (assigned, spare, retired devices)
Manage zero-touch device provisioning using Apple Business Manager in conjunction with the company’s MDM solution
Coordinate laptop ordering, shipping, replacement, and recovery
Ensure devices are enrolled, compliant, and properly decommissioned

MDM & Endpoint Security

Administer and operate the company’s MDM solution Rippling
Enforce device security baselines (encryption, OS version, screen lock)
Deploy and maintain endpoint security agents using the company’s endpoint security tooling
Monitor device health and endpoint security status
Partner with Security on endpoint-related incidents and audits

Google Workspace & Email Administration

Serve as the primary administrator for Google Workspace, including:
- Gmail administration (mail flow, security controls, spam and phishing protection)
- Google Drive administration (sharing policies, access controls, external sharing)
- User, group, and organizational unit management
- Application access and SSO integrations
Administer and operate email security tooling integrated with Google Workspace, including alert review, message remediation, and user support
Enforce Google Workspace security baselines (MFA, OAuth app controls)
Support data access, retention, and eDiscovery requests as directed by Security, Legal, or HR
Troubleshoot Google Workspace and email-related issues for end users

Onboarding & Offboarding

Execute onboarding and offboarding through the company’s HR and IT automation platform
Manage user access across Google Workspace, Slack, and core SaaS tools
Ensure timely provisioning and deprovisioning of accounts and devices
Handle account suspension, data transfer, and device recovery during offboarding

Software & SaaS Management

Maintain a catalog of all software and SaaS applications in use
Run the software request and approval process
Track licensing, renewals, and usage
Review and manage third-party and OAuth app access in Google Workspace

Office Network & Equipment Management

Manage and maintain basic office IT infrastructure, including:
- Office firewall
- Network switches and wireless access points
- Network-connected printers and peripherals
Perform basic configuration, troubleshooting, and updates
Monitor availability and escalate issues to vendors or service providers as needed
Coordinate with internet service providers (ISP) and managed network vendors
Ensure office network equipment aligns with company security standards

IT Support & Operations

Provide Tier 1–2 IT support for employees (devices, access, software)
Troubleshoot endpoint, identity, SaaS, email, and office IT issues
Create and maintain IT documentation and standard operating procedures
Coordinate with external vendors or managed service providers as needed

Collaboration

Work closely with the CISO to implement security policies and controls
Partner with DevOps on identity, access, and automation touchpoints
Support compliance initiatives by maintaining clean IT, device, email, and access posture