How Rentvine + Mason Give Property Managers 24/7 Maintenance Coverage Without the Overhead
The AI-powered maintenance orchestration platform built for Rentvine customers.The quality gap in maintenance coordination is real. Solving maintenanc...
Maintenance
Eliminate your external maintenance software.
AI-powered maintenance.
Meet Fixie, your new maintenance agent.
from intake to dispatch: smarter tickets, faster fixes, all in one place.
get an inside look - schedule a demoMeet Fixie, your new maintenance agent.
Every ticket, dispatch-ready. Fixie turns vague resident requests into actionable work orders, complete with evidence, troubleshooting, and an AI diagnostic summary.
Guided intake
Conversational AI that asks the right follow-up questions. No more “my sink is broken” tickets.
Media-first evidence
Photos, video, and audio in every ticket. Dispatch on facts, not assumptions.
AI-diagnostic summary
Every work order arrives with a plain-English summary of the issue, attempted fixes, and suggested next steps.
Resolved by agent
When Fixie helps a resident solve it themselves, it’s logged for full visibility. No truck roll required.
Scheduling and dispatch.
Your maintenance calendar, all in one view.
See every job and tech on a single screen. Schedule, reschedule, and dispatch in seconds.
Move jobs between techs and dates without leaving the calendar.
See tech capacity in real time. Avoid double-bookings before they happen.
Set inspections, filter changes, and seasonal jobs once. Never miss a date.
SMS reminders go out before every scheduled visit. Fewer no-shows.
By tech, trade, property, status, or priority. Stop hunting and start dispatching.
Built for coordinators.
Property management maintenance,
made easy.
From intake to invoice, Rentvine keeps every request organized and moving.
Close work orders, assign invoices, and pay bills in a single window. Share progress with all parties instantly.
Dispatch the right resource for the job, all in the same workflow. Rentvine recommends the best match automatically.
Update statuses, communicate with techs, and share progress with owners and tenants as work moves forward.
Once the job is done, create invoices, review charges, and pay bills. Owners are billed correctly and quickly.
Internal Maintenance.
Turn maintenance into a revenue driver.
Bring maintenance in-house, and keep the returns in-house, too.
The specifics.
Streamline your maintenance.
Every feature you need, all in one place.
Fixie AI agent
Handle resident maintenance intakes, guided troubleshooting, and work order creation.
AI diagnostic summary
Plain-English summary of the issue, resolved evidence, and attempted fixes.
Tenant requests
Tenants submit requests from their portal. Audio assigned to the right property and team member.
Vendor and tech portals
Upload invoices, manage jobs-complete, upload reports fast; no faxes or emails required.
Tenant charges
Bill tenants instantly. Charges appear automatically on their ledger and portal.
Status updates
Owners, tenants, vendors, and techs see job progress in real time.
Files and messaging
Attach photos, receipts, and notes. Every message time stamped and organized.
Timelines and tracking.
Every action time stamped. Full transparency from ticket to finish.
Questions? We’ve got answers.
Fixie is Rentvine's first AI agent. It handles maintenance intake for residents, asks smart follow-up questions, and creates dispatch-ready work orders for property managers.
Fixie guides residents through a conversational intake. Residents can talk, type, upload photos, or record a video. Fixie asks follow-up questions, walks through safe troubleshooting, and creates a work order with an AI diagnostic summary attached.
No. Fixie is for residents. Managers review the work orders Fixie creates.
Yes. There is always a path to submit.
Fixie is designed to provide safe suggestions only and stops when professional help is needed.
An AI Diagnostic Summary plus View Chat for full transcript and attachments.
Fixie helped the resident resolve the issue. It's logged for visibility and reporting.
No. Fixie is included for every Rentvine customer at no additional cost.
Yes. Rentvine manages vendor and internal work orders in one workflow, with private price books, OCR-powered receipt billing, and SMS reminders for tenant visits.
Rentvine recommends vendors and technicians automatically based on trade, past performance, and your work history. Coordinators can review and approve in a single click.
Elevate your business with best-in-class property management software.
Schedule a demo!
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